How the company seeks to deliver customer value Essay - 1

How the company seeks to deliver customer value - Essay Example Basically, the purpose of this report is to explicate different media through which a company attempts to deliver real customer value by using example of Walmart which is an American multinational retail corporation and famously runs a large chain of department stores around the world. The success of this renowned business corporation is such that it is consistently ranked by Forbes as one of the top businesses operating worldwide. As it is one of the world’s most prestigious companies, currently over two million employees are privately employed at Walmart. It is also the largest grocery retailer in the US. There are already 8500 stores operating in as many as 15 countries under different names and the head of Walmart has thrown light on more plans for growth on an international level. This company stands distinguished among a growing crowd of aspiring organizations because the managers vigorously and regularly collaborate with employees to meet dynamic public needs and gain m ore customers. Not only customer intimacy is considered an important standard at Walmart, but the ramifications of promotion, distribution, and pricing policies are also carefully scrutinized which substantially helps in improving the satisfaction rate and delivering quality service. Organizational Objectives: One of the principal objectives of Walmart as identified by Mike Duke who is the current CEO of the organization is related to speeding up its expansion process to reach out to all people scattered around the world. He claimed in one address that in order to prioritize customer value, a more customer-focused approach is the need of the time and to stay ahead of other reputable organizations in current business environment to further this objective, Walmart will have to speed up its growth process (Daniel 2012). This objective identifies a fierce desire to gain recognition by delivery customer value. Astute assessment of customer satisfaction is considered critically important because that eni gmatically assists in acknowledging what is valued by customers and that information can then be processed to gain a competitive edge over less knowledgeable rival organizations. Same has always been the tendency of Walmart marketers and managers and has consequently brought the company considerable success. Marketers can draw conclusions on what customers value only with the help of comprehensive knowledge in that context which can be gained by serving dynamic needs of a diverse line of customers as explicated by Duke (Daniel 2012). General consensus is that innovation is one of the key determinants of competitive advantage and this idea is fully respected at Walmart which invests extra efforts into integrating innovation in its organizational design or structure. Now, the idea of value can only be defined by the customers which is why integrating innovation in its products is infinitely stressed at Walmart to satisfy the target groups. It is repeatedly claimed that not only innova tion is an important source of business growth but it also executes a phenomenal influence on customer value which is the essence of all marketing operations carried out by Walmart corporation. Many marketing models have been

''How does the teaching environment (both inside and outside the Essay

''How does the teaching environment (both inside and outside the institution) influence EFL teachers' motivation'' - Essay Example unfold within educational institutions by turning them into analytic objects." (Lave, 1996, p.6) This is where Lave sets the problem of context by building on the basic premise that not all learning needs to be worthwhile. Translated, in this paper, the author has used the premise to show the effects of positive learning in individual so as to come up with a composite model for worthwhile learning within a person's experiences rather than simply within the educational institutions from the perspective of a teacher's motivation in an EFL classroom. This motivation and knowledge base takes a person through a variety of life experiences to help him or her practice a profession, meet people and basically, make a life. Motivation has been further defined as a combination of the following elements, by Kleinginna et al, 1981: Another relevant definition of motivation comes from the fact that motivation is deeply linked with emotion. Izard (1990) believed that motivation and the direction of same is reflected in the facial expression of the learner and the teacher. Further, this has been discussed by Yerkes and Dodson (1908) when they have discussed the inverted U shape curve in studying goal orientation in relation with motivation. Maslow (1971) has laid down important definitions and directions for studying the various areas of extrinsic motivation which have been discussed in the paper. These include Cognitive areas and operant conditioning. This has been furthered by Heirarchy of Needs as laid down by Maslow. This has been studied by Norwood (1999) in coping information and seeking information. Motivational factors have been studied in this paper from various viewpoints and definitions as can be seen in the literature review and research background. Mathes (1981) described self actualisation as a major factor in motivation as did William James (1892). Literature Review and Research Background The literature used for this paper has been exhaustive. It has drawn from the work of various scholars so as to understand the nexus between motivation and learning. This paper discusses the outcomes of energy arousal in the field of education through motivation. From there, it goes into finer details as far as aspects of those determinants in cognitive development are concerned. In this regard, the importance of motivation as laid down by Kleinginna et al (1981) have formed an important research element of this paper. These aspects have to do with general and other competencies. Before launching into a discussion of the same, Lave et al have separated intrinsic and extrinsic factors of motivation so as to better understand the basis on which the determinants of positive and negative